We are committed to delivering your fresh floral arrangements on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers, it is sometimes necessary to make substitutions of equal or greater value, particularly during these times we are currently facing. We will make every effort to maintain the “look and feel” of the chosen arrangement by considering the overall shape, size, style, and colour combinations. In single-variety arrangements, the variety will take precedence over colour. Should you require a specific flower be included for sure, please give us a call! Vases and floral containers will be as close as possible. Plants and gift baskets may also require substitutions based on availability and in order to guarantee freshness and timely delivery. Thank you for your understanding, particularly at this time when floral choices may be somewhat limited.