Delivery & Returns

Contactless Flower Delivery Information & Rates

We understand that life has changed for you and yours. We have the health and well being of our customers as the absolute priority. We are now offering contactless flower delivery to bring your heartfelt sentiments to those you love. Our conscientious delivery driver will text or call the recipient once at their home to let them know flowers have arrived. He will then leave them on the porch or maintain a distance of greater than 2 meters if delivering to a person.

Flower Chix delivers twice daily to Calgary and surrounding areas. Same day delivery is available for floral orders placed by noon! Please allow 24 hours for gift basket orders. We will contact the recipient to verify the address and to ensure someone will be there to receive the delivery unless you request it to be a surprise and prefer we don’t call first.

Calgary $5

Please note, for orders under $50, the delivery fee is $15 city-wide.
Airdrie $30
Balzac $25
Bearspaw $25
Bragg Creek $40
Chestermere $25
Cochrane $30
DeWinton $25
Elbow Valley $25

Heritage Point $25
High River $40
Indus $35
Langdon $30
Okotoks $30
Priddis $35
Prince of Peace $20
Springbank $25
Strathmore $50

The Chix Promise

We work hard every day to give all those that receive our flowers, not only the best customer service but also designs that inspire and leave people wanting more. We guarantee the freshness of our florals. If you are not completely satisfied, please call us within the first 48 hours of receiving the flowers, and we will make it right. Please note, we do require pictures to accompany all quality complaints.

Product Substitutions

We are committed to delivering your fresh floral arrangements on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers, it is sometimes necessary to make substitutions of equal or greater value, particularly during these times we are currently facing. We will make every effort to maintain the “look and feel” of the chosen arrangement by considering the overall shape, size, style, and colour combinations. In single-variety arrangements, the variety will take precedence over colour. Should you require a specific flower be included for sure, please give us a call! Vases and floral containers will be as close as possible. Plants and gift baskets may also require substitutions based on availability and in order to guarantee freshness and timely delivery. Thank you for your understanding, particularly at this time when floral choices may be somewhat limited.

Refunds

Refunds are decided upon on a case-by case basis. However, please note we do not provide refunds for wedding order deposits since the deposit serves to book the date with us and we may then refuse other couples the chance to work with Flower Chix on this date. Please click here for our Agreement for Flower Services.